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Patients reviews/testimonials

Written by a NHS patient 

'I have been under the care of Mr Frank Lee for a number of years now, and consider myself very lucky to have him as my Neuro-Urologist. He is very polite & professional, very friendly, very informative. He takes his time with you, listens to your problems and puts you at ease with any questions or doubts that you may have. If you are having any problems, then i highly recommend Mr Lee.'

Written by a NHS patient 

'Mr Frank Lee is a fantastic doctor he is my urologist but has also helped and looked after me in an holistic way as I have multiple medical problems. He is a kind caring person who always listens and communicates excellently with me. Nothing is too much trouble and his support has been incredible. I feel very lucky to be his patient and highly recommend him as a urology consultant.'

Written by a NHS patient

'I have been under Mr Lee’s care since my SCI and he has always been very thorough and professional. He has also, though, been friendly and extremely personable which makes consultations both easy to comprehend and a pleasure. Mr Lee represents the best of the medical profession and I am happy to be one of his patients.

Written by a NHS patient 

'Mr. Lee is very reassuring as he's thorough and interacts in a respectful way. He listens, explains his thought process and involves you in decision making. I feel like I'm in safe hands with him and feel reassured that nothing will be overlooked.'

Written by a NHS patient 

'Mr Lee is an excellent clinician. He is approachable, empathetic and holistic. I feel that he respects me both as a patient and health professional. He has a determination to problem solve the issues whilst also recognising the impact on quality of life. Decisions are jointly made which makes me feel empowered. Many could learn from him.'

Written by a NHS patient 

'Frank was very sympathetic when I had my medical problem in the middle of the pandemic. He went out of his way to sort me out and get me better. He always kept checking up to see how I was and if things were progressing well. I received thoroughly excellent care with Frank and would highly recommend him to my friends and family.'

Written by a NHS patient 

'I have just had a telephone consultation with MR F Lee. He was delightful, he listened to my concerns and answered my questions. He asked about my care both locally and at the RNOH. He explained the present expectations on frequency of investigations so that I would know for my future care pathway. I found him easy to understand and he seemed interested in what I had to say. Excellent consultation.'

Written by a NHS patient 

'Extremely informative and courteous...'

Written by a NHS patient 

'Dr Lee is extremely thorough and appears to have great care for his patients wellbeing. He is practical but also sympathetic to the situation. He explains all the options available clearly.'

Written by a NHS patient

'Dr Lee is a fantastic doctor with whom I have worked with for many years and will continue to. As one of his patients, I have never felt more comfortable with a doctor but because I know that I can trust him in all the things that he does, every appointment goes smoothly without question. He is patient, understands my needs, and listens to everything I say. I highly recommend Dr Lee; he has helped me so much with my decisions and is phenomenal at his job.'

Written by a private patient 

'Mr Lee is a brilliant doctor. He is super friendly and genuinly cares about the patients needs. I really enjoyed all of my consultations with him and felt he listened to what I wanted. Mr Lee is very thorough in his assessments, which ensures that nothing is missed, i really appreciated this. Following the results of any tests I had, Mr Lee would reach out to me to organise an appointment. This was a first for me, usually it is always the patient who has to organise the appointment with the doctor. To me this showed me he really cares and was very invested in solving my problem. There is nothing Mr Lee could do to improve, he explained everything very clearly to me and I could not be happier with the service. In addition, his secretary Deborah Bebbington is also amazing, she is super responsive and organised.'

Written by a private patient 

'Mr Lee is a wonderful doctor. He goes above and beyond, is extremely kind and understanding. I feel extremely lucky to have come across Mr Lee and I am eternally grateful for all of his help and patience.'

Written by a private patient
'Mr Lee is an outstanding doctor, he listens and takes care to make you feel very comfortable and trusting with what could be an embarrassing appointment. The treatment you receive is first class and follow up exemplary.'

Written by a private patient 

'Dr Lee is a very warm-hearted, patient and responsive doctor - he explains things very clearly and completely - a very trustworthy and kind doctor.'

Written by a private patient 

'Mr Lee was incredibly thorough in my first consultation and I felt confident that he would be taking a very forensic approach to identify the underlying cause. I also has a very personable and friendly manner, which I appreciated and put me at ease.'

Written by a private patient 

'Mr Lee was very thorough and made me feel comfortable discussing my health concerns.'

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